Articles

Take a more in-depth look at key organizational improvement issues and challenges in articles and papers written by our experienced team.

Look beyond customer acquisition to unlock the value of healthcare system integration

Trends toward healthcare consolidation are likely to continue for some time; however, too often integrations that improve health outcomes, patient experience, and the total cost of care remain all too rare. Learn how a more holistic and results-focused approach to …

 

The Rapid Results Package: Better Performance/Stronger Managers

Using the Rapid Results Approach for management development is successful because the fun of evolving new approaches and the reinforcement of success produce managers who are in turn more ready to try their hands at additional, even tougher goals.

 

10.01.15  Matthew McCreight

100-Days to Asthma Management Results – A Population Health Management Case Study

Using the Rapid Results Approach, one Connecticut Hospital tackled the complex population health challenge of asthma -- reducing Asthma Control Test (ACT) scores by 31% and reducing asthma emergency room visits to zero.

 

Who Says Population Health Is a Long-Term Game?

Population health is perceived as a long-term, complex problem. Learn how Schaffer's tried-and-true Rapid Results Approach allows communities to collaborate and innovate to help make the systemic challenge of population health improvement a reality.

 

04.08.13  Anup Varier

We Should Stop Using the Term 'IT project'

When organizations like GE, the Federal Reserve Bank of New York, and the World Bank want to accelerate implementation and change, they call on Nadim Matta, president of the Rapid Results Institute and senior partner at Schaffer Consulting.

 

11.09.12  Ron Ashkenas

Mining Effeciency at Voorspoed Mine

Under the guidance of a South African consultant mentored by us, De Beers used Schaffer's Rapid Results approach at its Voorspoed mine to increase its mining efficiency by 12% over a 100-day period.

 

01.03.11  Patrice Murphy

Improving Supply Chain Compliance in Developing Countries

Many enterprises can improve environmental practices and worker safety very quickly, using the money, staff and local know-how they already have.

 

Best Foot Forward

There is a huge gap between the perceptions managers have and what their businesses are truly capable of accomplishing. Learn how our approach bridges that gap.

 

Healthcare Rx: Start with Results Today

Learn how the Rapid Results Approach can look and feel. See how the process works in case examples from a major hospital system, a mental health facility, and local health clinics in a developing country. Discover how to get started using a Rapid Results approach i…

 

03.03.08  Keith Michaelson

Using CAIDI as a Leading Indicator

Connecticut Light and Power (CL&P) was able to achieve significant improvement in outage response, as measured by CAIDI (Customer Average Interruption Duration Index), by shifting from solving technical problems to coordinating responses to outage events more effec…

 

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