Disciplined Execution Yields $60 Million in Annualized Cost Savings
In less than one month, Schaffer helped to launch and support 13 performance improvement projects linked to a number of its strategic priorities including:
Electric and Gas Field Operations
By day 75, the formal close of the first cycle of performance improvement projects, the teams had generated $60 million in annualized cost savings and revenue enhancements while beginning to build the confidence and leadership bench strength to tackle more complex business challenges.
Leveraging Change Capabilities: Leveraging the momentum, enthusiasm and new change capabilities that came out of the achievement of early results, dozens more project teams added tens of millions in additional savings and top-line revenue growth, while expanding the number of employees who were directly engaged and committed to driving improved performance across the organization.
Challenging the Way Things “Get Done Around Here”: To sustain the continued involvement of the entire organization in the transformation, Schaffer worked with the leadership team and a dedicated business transformation group on issues from leadership development and communications to organizational culture and the coaching of leaders to effectively support the transformation efforts.
Included in these efforts was a focus on helping the leadership team to clarify and articulate its strategy, in a way that linked the behaviors of front-line workers to the long-term vision of the organization. Driving changes in the culture was an explicit part of the transformation dialogue – providing individuals with the space to challenge the way things “get done around here” and helping them to identify new ways of working.