Schaffer helped us build a unique model to drive process innovation and results at Stanford Hospital and Clinics. We were able to layer the Rapid Results methodology on our existing skills in Six Sigma and Lean Manufacturing. The result was an exciting model based on solid industrial engineering principles tuned for execution and results.
Using the pressure of time as a forcing function, we developed a ‘90-Day Rapid Results’ paradigm that has been deployed in about a dozen demonstration projects with promising results. The Schaffer consultants were most helpful in driving results in a complex environment: setting goals, facilitating teams, managing conflict, and driving sustainable change.
- Sridhar B. Seshadri, Stanford Hospital and Clinics